Payment methods

  • Card payment: Through the secure server of our payment platform. Accepts credit, debit, prepaid and virtual cards: accepts payment with Visa, Mastercard-Eurocard, JCB, Diners Club and American Express cards. In the event that the POS (Point of Sale Terminal) reports the denial of the card, the order will be automatically canceled, informing the customer of said cancellation online.

  • Cash on delivery: Payment is made at the time of collection at the Post Office The additional cost for this modality is 3.50 The order will be collected at the post office closest to the address. For money refunds, they will be made as follows as long as the amount does not exceed € 6, in which case a discount voucher will be made for the next purchase. Indicating a transfer where the customer was made.
  • Wire transfer: Our data to make the deposit or transfer will be provided at the time of confirming the order. This method of payment will have no cost for the client. The amount of returns will be charged to the account indicated by the customer. Send the proof of income to the email: aka@akaceramica.com.

  • Paypal: If you have a Paypal account you can send the money comfortably and free of charge to our account. Iupay If you have an account in Iupay you can send the money comfortably and without expenses to our account.

Warranty

All ceramic products have a 2-year warranty. The warranty does not include deficiencies caused by negligence, blows, use or improper handling, or materials subject to wear and tear due to normal use. To make use of the guarantee, the client must contact us at aka@akaceramica.com Aka ceràmica undertakes to make available to the client the necessary means to be able to recover the item at no cost as well as its repair or replacement, provided that they are produced in accordance with the aforementioned.